Independent reviews by Customer Alliance

Customer Alliance is an independent review provider for businesses, helping them collect authentic customer feedback. This Review Certificate bridges the trust gap between businesses and you – the customer.

How does the review process work?
Our questionnaire is sent to all customers; which means, every single review here was submitted by a real customer and was not manipulated.

What is the Customer Satisfaction Index?
The Customer Satisfaction Index offers an average rating based on all guest feedback. It shows you how happy the customers were with the business. 100% represents the highest possible score.

Our Customer Satisfaction Index

86%

6356 reviews on 14 portals

Average rating

Customer Alliance 89%
Agoda 92%
Booking.com 83%
Despegar.com 84%
Expedia 86%
Google 84%
HolidayCheck 82%
Hotel.de 81%
Hotels.com 86%
HRS 90%
Petit Futé 82%
Travelocity 80%
Yelp 100%
Zoover 76%

Rating criterias

4.19 / 5
Room
4.2  / 5
4.75 / 5
Location
4.8  / 5
4.48 / 5
Cleanliness
4.5  / 5
4.47 / 5
Service
4.5  / 5
4.23 / 5
Breakfast
4.2  / 5
Anonymous Leisure traveller 70-79 years old 100% We have stayed many times at this hotel and we love it, the location and the quality. 1 month(s) ago Dear Sir,
Your loyalty to our hotel is a real reward for us.
Thank you for always placing your trust in us when staying in Saint-Malo. The team sincerely appreciate it.
Looking forward to welcoming you again soon.
Kind regards.
Les Marins's team
  • Room

    5  / 5
    5 / 5

    Excellent clean room with superb facilities

  • Location

    5  / 5
    5 / 5

    Great location in the heart of the old city

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5

    Friendly staff always ready to help with any enquiries

  • Breakfast

    5  / 5
    5 / 5

    Perfect way to start the day

Lorna Leisure traveller 60-69 years old 100% Overall we enjoyed our stay 1 month(s) ago Dear guest,
Thank you for your review.
We will be glad welcoming you again at the Hôtel des Marins for a next stopover !
Les Marins's team
  • Room

    5  / 5
    5 / 5

    The staff was so helpful especially Diana. Our room was big and comfortable and the location was very central.

  • Location

    5  / 5
    5 / 5

    Very central location

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
Gianpiero Leisure traveller 60-69 years old 88% Good experience 1 month(s) ago Dear guest,
Thank you for your review!
Looking forward to welcoming you again soo,
Les Marins's team
  • Room

    4  / 5
    4 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    4  / 5
    4 / 5
  • Breakfast

    4  / 5
    4 / 5
Anonymous Leisure traveller 60-69 years old 84% Excellent Hotel, facilities, location, high level of professionalism 2 month(s) ago Dear guest,
Thank you for this positive comment and for the quality of stay that you describe and that you highlight. We appreciate it so much.
We are looking forward to welcoming you again for another stay in Saint-Malo.
The reception team
  • Room

    4  / 5
    4 / 5

    Well equipped and stylish

  • Location

    5  / 5
    5 / 5

    Perfect central location

  • Cleanliness

    4  / 5
    4 / 5

    Overall very clean

  • Service

    5  / 5
    5 / 5

    Front desk were extremely helpful

  • Breakfast

    3  / 5
    3 / 5

    A few more choices and perhaps presentation could be better

Stephen Leisure traveller 60-69 years old 100% Great hotel in perfect location 2 month(s) ago Dear guest,
Thank you for your review,
We will be glad welcoming you again for an futur stay,
Les Marins's team
  • Room

    5  / 5
    5 / 5

    Spacious and comfortable

  • Location

    5  / 5
    5 / 5

    Close to everything yet still quiet

  • Cleanliness

    5  / 5
    5 / 5

    Very clean

  • Service

    5  / 5
    5 / 5

    Very helpful staff

  • Breakfast

    5  / 5
    5 / 5

    Breakfast was lovely

Anonymous Leisure traveller 70-79 years old 100% Staff could have been a little more engaging. 2 month(s) ago
  • Room

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
Daniel P Leisure traveller 40-49 years old 95% Pleasent stay. We were in a nice quiet room with a locals building view. 3 month(s) ago Dear guest,
Thank you for the time dedicated to this review.
We are glad to read that you enjoyed your stay with us.
Looking forward to welcoming you again in Saint Malo !
Les Marins's team
  • Room

    4  / 5
    4 / 5

    Location of the hotel is fantastic. The guys at the front desk were welcoming and helped us with some good recommendations about the city.

  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
James and Karen Turner Leisure traveller 60-69 years old 100% Excellent. We have stayed with you before and will stay again if we visit St Malo. Would also recommend you to friends and family 3 month(s) ago Dear guests,
Thank you for your loyalty and confidence !
We are looking forward to welcoming you soon.
Les Marins's team
  • Room

    5  / 5
    5 / 5

    Clean and suited our needs

  • Location

    5  / 5
    5 / 5

    Near to marina where our friends were staying on their boat. Central to town and ferry terminal

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5

    Desk staff excellent

Martina Leisure traveller 30-39 years old 95% Very nice hotel, we are happy with our choice 3 month(s) ago Dear Martina,
Thank you very much for taking the time to write this comment and for your kindness.
We hope to welcome you again soon at Hôtel des Marins.
Les Marins's team
  • Room

    4  / 5
    4 / 5

    We enjoyed our room which was very nice, spacious, with many windows. We would have loved to have a minibar in the room and some amenities in the bathroom. The mattress was a bit hard but it’s just for us.

  • Location

    5  / 5
    5 / 5

    Very central location

  • Cleanliness

    5  / 5
    5 / 5

    The room was very clean

  • Service

    5  / 5
    5 / 5
Anonymous Leisure traveller 60-69 years old 96% Very enjoyable. 5 month(s) ago
  • Room

    4  / 5
    4 / 5

    Nice room - only quibble is that the lights were a bit hard to understand!

  • Location

    5  / 5
    5 / 5

    Great, central location.

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5

    V helpful staff.

  • Breakfast

    5  / 5
    5 / 5
Monika Leisure traveller 60-69 years old 88% The elevator was quite a challenge for me! 5 month(s) ago
  • Room

    5  / 5
    5 / 5
  • Location

    4  / 5
    4 / 5
  • Cleanliness

    4  / 5
    4 / 5
  • Service

    4  / 5
    4 / 5
  • Breakfast

    5  / 5
    5 / 5
Anonymous Leisure traveller 60-69 years old 100% …….kkkk 5 month(s) ago Dear guest,
Thank you !
Les Marins's team
  • Room

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
Anonymous Leisure traveller 30-39 years old 92% very nice stay 6 month(s) ago
  • Room

    4  / 5
    4 / 5

    The rooms were a bit small and narrow.

  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    4  / 5
    4 / 5
Anonymous Leisure traveller 80-89 years old 100% Perfect 6 month(s) ago
  • Room

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
Anne Leisure traveller 60-69 years old 100% A happy one 6 month(s) ago
  • Room

    5  / 5
    5 / 5

    Clean and comfortable. Able to open the windows

  • Location

    5  / 5
    5 / 5

    Fabulous. Right in the heart of the walled town.

  • Cleanliness

    5  / 5
    5 / 5

    Very good

  • Service

    5  / 5
    5 / 5

    The deal were helpful with all queries and requests.

Suzan Leisure traveller 50-59 years old 95% Although our stay was for 1 night, we thoroughly enjoyed our stay. Location is a priority for me and the location was excellent. I would definitely recommend this hotel to friends and look forward staying there again. 6 month(s) ago
  • Room

    4  / 5
    4 / 5

    Room is on the small side but we spent most of our time out and about exploring so wasn’t a deal breaker. Also, very modern and decorated very nicely. Love you can actually open a window and let fresh in.

  • Location

    5  / 5
    5 / 5

    Excellent location, everything at your doorstep.

  • Cleanliness

    5  / 5
    5 / 5

    Can’t fault the cleanliness.

  • Service

    5  / 5
    5 / 5

    Staff were friendly and helpful.

Ruth Sigler Leisure traveller 80-89 years old 92% Excellent! I loved my stay there. 6 month(s) ago
  • Room

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5

    Wonderful location in the center of the beautiful old city, walking distance for everything.

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5

    Staff very helpful, especially since I speak very little French. Their excellent English was quite a relief,

  • Breakfast

    3  / 5
    3 / 5

    Selections were OK but the price was excessive when all I wanted was coffe and croissant. I would advise light breakfast eaters to try any of the many cafes nearby.

Ragnhild Leisure traveller 50-59 years old 100% Great 6 month(s) ago Dear guest,
Thank you for this good review !
Les Marins's team
  • Room

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    5  / 5
    5 / 5
Simone Roberts Leisure traveller 30-39 years old 100% Lovely stay. Very happy with the hotel, location, cleanliness, good quality bed, friendly staff. We would definitely stay again! 7 month(s) ago Dear guest,
We warmly thank you for your review and are delighted to have made your stay a pleasant one.
Your encouragement were shared to the hotel's team, so that they are aware that their daily efforts contribute to meeting your expectations and your satisfaction.
We are looking forward to welcoming you again soon.
Les Marins's team
  • Room

    5  / 5
    5 / 5

    Premium room was great size. Everything was clean. Bathroom was big, clean. Great shower.

  • Location

    5  / 5
    5 / 5

    Perfect location within the walls of Saint Malo. Very easy to pop back to room during walking around Saint Malo

  • Cleanliness

    5  / 5
    5 / 5

    Everything was clean - felt very comfortable and didn’t feel as though I needed to wipe everything myself

  • Service

    5  / 5
    5 / 5
Clive Jenkins Leisure traveller 70-79 years old 100% Great hotel very friendly staff, have stayed before and will stay again. 8 month(s) ago Dear guest,
Thank you for this review! We hope to welcoming you again soon at the Hotel des Marins.
Regards,
Les Marins's team
  • Room

    5  / 5
    5 / 5

    Lovely room clean and perfect

  • Location

    5  / 5
    5 / 5

    Perfect location in the heart of St malo

  • Cleanliness

    5  / 5
    5 / 5

    Very clean

  • Service

    5  / 5
    5 / 5

    Excellent

Anonymous Leisure traveller 40-49 years old 75% Sov godt 9 month(s) ago Dear Guest,
We are looking forward to welcoming you again for a futur stay.
Les Marins's team
  • Room

    4  / 5
    4 / 5

    God seng, rent og fint bad. Rolig.

  • Location

    3  / 5
    3 / 5

    Put 3, since this was a worktrip with pick-up 6 in the morning, so I did not check.

  • Cleanliness

    4  / 5
    4 / 5

    Room, hallway and reception looked clean

  • Service

    4  / 5
    4 / 5

    Did not really try. But smiling receptionist, who reccomended me som resturants nearby.

Anonymous Leisure traveller 60-69 years old 92% Very nice. Will come again 11 month(s) ago Dear guest,
We are glad to read that you enjoyed your stay.
Looking forward to welcoming you for a next visit.
Les Marins's team
  • Room

    5  / 5
    5 / 5

    Nice decoration. Good bed. Good space. Curtains are really blackouts.

  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    4  / 5
    4 / 5

    Not required

  • Breakfast

    4  / 5
    4 / 5

    The "pain complet" is not to a French standard. Slices of bread like Harrys one. I ate the baguette that was lovely

Anonymous Leisure traveller 30-39 years old 84% My overall experience in the hotel was good, comfortable and the location is really nice 1 year(s) ago
  • Room

    4  / 5
    4 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    4  / 5
    4 / 5
  • Breakfast

    3  / 5
    3 / 5

    It will be nice if they had more products gluten and lactose free

Brendan Leisure traveller 60-69 years old 90% Very good. 1 year(s) ago
  • Room

    4  / 5
    4 / 5

    Superior twin. Bit in the small side. No gap between beds . Very large bathroom though

  • Location

    5  / 5
    5 / 5

    Intramuros . Quiet.

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    4  / 5
    4 / 5

    Nice welcoming reception . Good info and directions for restaurants.

Anonymous Leisure traveller 50-59 years old 96% Superb 1 year(s) ago Dear guest,
Thank you !
Les Marins's team
  • Room

    4  / 5
    4 / 5

    A little nosey, that's all

  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    5  / 5
    5 / 5

    Great choice..

Z H Leisure traveller 40-49 years old 100% Perfect location and clean hotel 1 year(s) ago Dear guest,
Your comment goes straight to our hearts and we thank you for it.
Les Marins's team
  • Room

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    5  / 5
    5 / 5
Paul Tursner-Upcott Leisure traveller 70-79 years old 100% We have stayed here many times and keep coming back which says it all really, we always look forward to our stay. 1 year(s) ago Dear guests,
It's a pleasure to welcome you, thank you for your loyalty!
Looking forward to your next visit,
Les Marins's team
  • Room

    5  / 5
    5 / 5

    Superb room, very clean and tidy

  • Location

    5  / 5
    5 / 5

    Could not wish for a better location, excellent

  • Cleanliness

    5  / 5
    5 / 5

    Very clean throughout

  • Service

    5  / 5
    5 / 5

    Lovely staff

  • Breakfast

    5  / 5
    5 / 5

    Great food, freshly made

Ewa Le Marquand Leisure traveller 70-79 years old 85% A good stay in a comfortable room. Staff were helpful and efficient. 1 year(s) ago Dear guest,
We are glad to read that our rooms offered you a comfortable stay in Saint Malo !
All your compliments are shared to our staff.
Les Marins's team
  • Room

    4  / 5
    4 / 5
  • Location

    4  / 5
    4 / 5
  • Cleanliness

    5  / 5
    5 / 5

    Very clean room and bathroom - excellent welcome.

  • Service

    4  / 5
    4 / 5

    The reception were welcoming and very helpful. Great front of house! Milk in room was out of date.:-(

Anonymous Leisure traveller 50-59 years old 85% A very good experience and we would definitely stay here again! If you could put a mini fridge in the rooms, that would be amazing. Thank you 😊 1 year(s) ago
  • Room

    4  / 5
    4 / 5

    We would have appreciated coffee and tea in the room (we did ask reception and they gave us some coffee but we had no milk)

  • Location

    5  / 5
    5 / 5
  • Cleanliness

    4  / 5
    4 / 5
  • Service

    4  / 5
    4 / 5
Anonymous Leisure traveller 60-69 years old 95% Wonderful 1 year(s) ago
  • Room

    4  / 5
    4 / 5

    Very. Lean and comfortable ( just small)

  • Location

    5  / 5
    5 / 5

    Wonderful … close to everything yet it felt like we were in a Parisian neighbourhood

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5

    Very friendly and helpful staff

Anonymous Leisure traveller 50-59 years old 85% Good. Nice play to stay. 1 year(s) ago Dear guest,
We are glad having be able to make your stay in Saint Malo pleasant.
We are waiting to see you again,
Les Marins's team
  • Room

    4  / 5
    4 / 5

    It was a good stay. The reception team were very good. The room was a strange shape and nowhere to put suitcases.

  • Location

    4  / 5
    4 / 5

    Very central and within St Malo walls

  • Cleanliness

    5  / 5
    5 / 5

    Lovely clean room

  • Service

    4  / 5
    4 / 5

    Very friendly reception staff

Anonymous Leisure traveller 0-9 years old 95% a very pleasant stay 1 year(s) ago Dear guest,
Thank you !
Les Marin's team
  • Room

    4  / 5
    4 / 5

    Clean, stylish and well-equipped - but lacking cutlery

  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
Anonymous Leisure traveller 40-49 years old 84% Nice hotel in the heart of the city. Nice staff. Clean and comfortable rooms 1 year(s) ago Dear guest,
Thank you!
Les Marins's team
  • Room

    3  / 5
    3 / 5

    Would be good if there will be a refrigerator in the room

  • Location

    5  / 5
    5 / 5

    Good location in the heart of the city

  • Cleanliness

    5  / 5
    5 / 5

    The hotel was clean

  • Service

    5  / 5
    5 / 5
  • Breakfast

    3  / 5
    3 / 5

    I think you should have more choices in breakfast, more vegetables, alternative milk etc.

Stephen Mead Leisure traveller 60-69 years old 95% Very pleasant - The staff are especially helpful and charming. A great location and I wish I had had the time to visit the spa. 1 year(s) ago Dear guest,
Thank you for your comment!
Les Marin's team
  • Room

    4  / 5
    4 / 5

    A functional and tidy room that could have had a few more little comforts like extra coffee pods and soft touches.

  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
Anonymous Leisure traveller 50-59 years old 88% Good overall. Will definitely stay at Hotel des Marins again. 1 year(s) ago
  • Room

    3  / 5
    3 / 5

    Room very small and no air conditioning

  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    4  / 5
    4 / 5
Paul Leisure traveller 50-59 years old 100% Fantastic stay, bedroom was spotless and very comfortable. 1 year(s) ago Dear Sir,
Thanks a lot for your pleasant comment.
We're looking foward to seeing you again.
Sincerly
The General Manager
  • Room

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5

    Everything was perfect.

  • Cleanliness

    5  / 5
    5 / 5

    Everything was perfect.

  • Service

    5  / 5
    5 / 5

    Everything was perfect.

Anonymous Leisure traveller 30-39 years old 90% Good. 1 year(s) ago
  • Room

    4  / 5
    4 / 5
  • Location

    4  / 5
    4 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
Anonymous Leisure traveller 60-69 years old 100% nice and comfortable 1 year(s) ago
  • Room

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
MW Leisure traveller 60-69 years old 100% Good. I would stay there again 1 year(s) ago
  • Room

    5  / 5
    5 / 5

    comfortable, easy to find, easy access to restaurants and beach

  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
Gerald Leisure traveller 50-59 years old 96% It was very confortable. A hotel to recommend! 1 year(s) ago Dear guest,
We are glad to read that the hotel met all of your expectations for a pleasant stay!
Les Marn's team.
  • Room

    4  / 5
    4 / 5

    Nice funiture and bath

  • Location

    5  / 5
    5 / 5

    In the heart od the city

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    5  / 5
    5 / 5
Anonymous Leisure traveller 40-49 years old 100% Smooth and comfortable and great location 1 year(s) ago
  • Room

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    5  / 5
    5 / 5
Maria Leisure traveller 40-49 years old 88% Nice hotel downtown, cozy, friendly and helpful staff, clean room and great breakfast 1 year(s) ago
  • Room

    4  / 5
    4 / 5

    Cleaning

  • Location

    5  / 5
    5 / 5
  • Cleanliness

    4  / 5
    4 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    4  / 5
    4 / 5
Anonymous Leisure traveller 60-69 years old 100% Excellent and very sad it was only for 1 night. We will be back. 1 year(s) ago Madam,
We thank you for taking the time to share your experience.
Your comment means a lot to us and we hope to offer you the same experience on a future visit.
Les Marins's Team
  • Room

    5  / 5
    5 / 5

    Ultra clean and very rated fully decorated.

  • Location

    5  / 5
    5 / 5

    Location fantastic near the parking and all bars and restaurants.

  • Cleanliness

    5  / 5
    5 / 5

    10/10

  • Service

    5  / 5
    5 / 5

    Lovely service off the receptionist. Very helpful.

  • Breakfast

    5  / 5
    5 / 5

    Very good variety of continental food.

Anonymous Leisure traveller 50-59 years old 100% Really good, would highly recommend and definitely stay again. 1 year(s) ago
  • Room

    5  / 5
    5 / 5

    Bathroom - great size with plenty of shelves. Top class fittings.

  • Location

    5  / 5
    5 / 5

    Centre of Intra Muros but quiet as well insulated from sound

  • Cleanliness

    5  / 5
    5 / 5

    Very clean.

  • Service

    5  / 5
    5 / 5

    Lovely staff, helpful and friendly.

  • Breakfast

    5  / 5
    5 / 5

    Good value, lots of choice and someone on hand if you needed anything.

Anonymous Leisure traveller 50-59 years old 88% Very good 1 year(s) ago
  • Room

    4  / 5
    4 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    4  / 5
    4 / 5
  • Breakfast

    4  / 5
    4 / 5
Sandrine Goodman Leisure traveller 50-59 years old 96% excellent 1 year(s) ago
  • Room

    5  / 5
    5 / 5

    Great staff, great apartment, but make sure you don't rent the top floor if you have a lot of luggage as there is no elevator.

  • Location

    5  / 5
    5 / 5

    amazing spot

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    4  / 5
    4 / 5
Akira Leisure traveller 50-59 years old 95% Very good 1 year(s) ago
  • Room

    4  / 5
    4 / 5

    clean

  • Location

    5  / 5
    5 / 5

    easy to access

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
Raymond Prinsen Leisure traveller 50-59 years old 80% Great place, great location, nice staff 1 year(s) ago
  • Room

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    3  / 5
    3 / 5

    Lots of dust under bedside tables

  • Service

    3  / 5
    3 / 5

    Help with luggage would be nice. We had to go up and down the stairs 3 times...

Karina Leisure traveller 50-59 years old 100% Wonderful and we felt very welcome. The room was fabulous and comfortable 1 year(s) ago
  • Room

    5  / 5
    5 / 5

    Loved the spacious room and it was nice and quiet for sleeping.

  • Location

    5  / 5
    5 / 5

    Easy walk to the township and Parking on site was wonderful

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5

    We felt very welcome Thankyou

  • Breakfast

    5  / 5
    5 / 5

    The separate dining room set up for us. The fresh boiled eggs and freshly baked pasteries!

Joshua A. Leisure traveller 40-49 years old 92% Very pleased with our stay at this hotel and would happily recommend it to others. 1 year(s) ago Dear Joshua,

Thank you very much for devoting your time to writing this comment and for your kindness.

Hôtel des Marins Team
  • Room

    4  / 5
    4 / 5
  • Location

    5  / 5
    5 / 5

    Close to great restaurants, shopping, and other activities.

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5

    The staff members I interacted with were fantastic! Everyone I spoke to was very polite, professional and helpful.

  • Breakfast

    4  / 5
    4 / 5

    Good selection of breakfast foods and pleasant dining area.

James C Leisure traveller 50-59 years old 88% Mostly excellent, just the checkin experience caused issues. 1 year(s) ago
  • Room

    4  / 5
    4 / 5

    Nice large room

  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    3  / 5
    3 / 5

    Reception service was poor. Asked us to pay again, when room was prepaid and also same fir breakfast

  • Breakfast

    5  / 5
    5 / 5
Anonymous Leisure traveller 60-69 years old 88% Excellent except for the shower access and the coffee at breakfast. 1 year(s) ago
  • Room

    4  / 5
    4 / 5

    Good clean room. Small but perfectly adequate for our needs. Good WiFi. Shower access rather difficult because of installation, (door opens inwards, and there is very little room to get in and close it again. Last year's room didn't have this problem.)

  • Location

    5  / 5
    5 / 5

    Easy access to shops restaurants and beaches.

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    4  / 5
    4 / 5
  • Breakfast

    4  / 5
    4 / 5

    Excellent, except for coffee. Coffee somewhat spoilt the breakfast. Went elsewhere for coffee the second morning.

Anonymous Leisure traveller 50-59 years old 76% Ok. Because the hotel is placed in a very good location 1 year(s) ago
  • Room

    3  / 5
    3 / 5

    Small room. No confortable to do anything except sleep and very hot and no fan or aire condition

  • Location

    5  / 5
    5 / 5

    The hotel are in a excepcional place

  • Cleanliness

    4  / 5
    4 / 5

    Ok

  • Service

    4  / 5
    4 / 5

    Good. Reception and cleaners

  • Breakfast

    3  / 5
    3 / 5

    More variety of food should be good. Fruit missing some small packs of mermelada,

Fabio Ferretti Leisure traveller 50-59 years old 100% An excellent price quality ratio in the heart of the historical Saint Malo. A best buy ! 1 year(s) ago
  • Room

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    5  / 5
    5 / 5
Anonymous Leisure traveller 50-59 years old 96% I would definitely recommend and book again. The hotel is very clean, relaxed, friendly and well positioned. I really enjoyed our stay. 1 year(s) ago
  • Room

    5  / 5
    5 / 5

    So clean and a fantastic bathroom

  • Location

    5  / 5
    5 / 5

    Central but quiet

  • Cleanliness

    5  / 5
    5 / 5

    Friendly and helpful.

  • Service

    5  / 5
    5 / 5

    Happy friendly and efficient

  • Breakfast

    4  / 5
    4 / 5

    Good, no cooked food. A little pricey.

Anonymous Leisure traveller 60-69 years old 72% Location and staff great. Otherwise not good. 1 year(s) ago
  • Room

    2  / 5
    2 / 5

    Extremely small, uncomfortable beds, not air conditioning!!!

  • Location

    5  / 5
    5 / 5

    Very central in the beautiful old city.

  • Cleanliness

    4  / 5
    4 / 5

    The room wasn't 100% ckean.

  • Service

    5  / 5
    5 / 5

    Very helpful staff.

  • Breakfast

    2  / 5
    2 / 5

    Very basic.

Anonymous Leisure traveller 70-79 years old 96% Very enjoyable 1 year(s) ago
  • Room

    5  / 5
    5 / 5

    Clean and newly refurbed

  • Location

    5  / 5
    5 / 5

    Central in walled city

  • Cleanliness

    5  / 5
    5 / 5

    Perfectly clean

  • Service

    5  / 5
    5 / 5

    Staff very attentive

  • Breakfast

    4  / 5
    4 / 5

    Good value

E Seal Leisure traveller 70-79 years old 88% Very enjoyable visit had a great time 1 year(s) ago
  • Room

    4  / 5
    4 / 5

    Great hotel in centre of old city and nice staff

  • Location

    5  / 5
    5 / 5
  • Cleanliness

    4  / 5
    4 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    4  / 5
    4 / 5
Anonymous Leisure traveller 50-59 years old 100% Excellent. I wish all hotels were like Hotel des Marins 1 year(s) ago
  • Room

    5  / 5
    5 / 5

    Beautifully clean room. Good size shower and good water pressure. Very helpful staff

  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5

    So sparkling clean

  • Service

    5  / 5
    5 / 5
Suzanne Jackson Leisure traveller 60-69 years old 100% Fantastic 1 year(s) ago Madam Jackson,

We are delighted to have been able to meet all your expectations and look forward to welcoming you again for a future stay.

Les Marins Team
  • Room

    5  / 5
    5 / 5

    Very clean and had all the essentials needed. Very nice ambiance and unfussy. Very comfortable. Some milk in the room would have been nice though.

  • Location

    5  / 5
    5 / 5

    Easy access to everything and very close to parking.

  • Cleanliness

    5  / 5
    5 / 5

    Everything was clean and bright.

  • Service

    5  / 5
    5 / 5

    Nothing was too much trouble and friendly staff.

  • Breakfast

    5  / 5
    5 / 5

    Lots of variety and presented well. Lovely fresh food.

Terence Docherty Leisure traveller 60-69 years old 95% Very good 1 year(s) ago
  • Room

    4  / 5
    4 / 5

    Comfortable bed good shower

  • Location

    5  / 5
    5 / 5

    Central

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5

    The staff were welcoming and helpful

Anonymous Leisure traveller 60-69 years old 100% Great location. Very good breakfast. Enjoyed being able to walk everywhere in the old town and on the beaches. 1 year(s) ago
  • Room

    5  / 5
    5 / 5

    Clean. Neat and made up well.

  • Location

    5  / 5
    5 / 5

    Being inside the town walls.

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    5  / 5
    5 / 5
Gloria Davis Leisure traveller 70-79 years old 100% The friendliness of the staff and the good location contributed to us having a really lovely stay in St Malo 1 year(s) ago
  • Room

    5  / 5
    5 / 5

    Nicely decorated. Good size.Appreciated the tea/coffee facility Very clean

  • Location

    5  / 5
    5 / 5

    So close to all the restaurants and shops.Short walk to ferry to Dinard and bus station to various other places

  • Cleanliness

    5  / 5
    5 / 5

    It was spotless

  • Service

    5  / 5
    5 / 5

    All the staff were so helpful and kind .The gesture of some chocolates on the bed for my birthday was really appreciated.

  • Breakfast

    5  / 5
    5 / 5

    There was all that you needed. Nice to have some hot food (scrambled eggs) too

Anonymous Leisure traveller 60-69 years old 90% really good - excellent welcome and friendly staff 1 year(s) ago
  • Room

    4  / 5
    4 / 5

    High floor - modern furnishings

  • Location

    5  / 5
    5 / 5
  • Cleanliness

    4  / 5
    4 / 5
  • Service

    5  / 5
    5 / 5
Alan Leisure traveller 40-49 years old 95% Really good, helpful staff, great location 1 year(s) ago
  • Room

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    4  / 5
    4 / 5
Clive Jenkins Leisure traveller 70-79 years old 100% Lovely experience will stay again if visiting St Malo 1 year(s) ago Sir,
Thank you for sharing this pleasant feedback.
We are delighted to read that our hotel gave you complete satisfaction.
We hope to welcome you for a future stay in Saint Malo.
  • Room

    5  / 5
    5 / 5

    Very clean, everything you need

  • Location

    5  / 5
    5 / 5

    Right in the heart of Intro Muros

  • Cleanliness

    5  / 5
    5 / 5

    Room was spotless

  • Service

    5  / 5
    5 / 5

    Very friendly staff, excellent breakfast.

Rory Whelan Leisure traveller 50-59 years old 100% Fabulous 1 year(s) ago
  • Room

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    5  / 5
    5 / 5
Tom Liddell Leisure traveller 40-49 years old 95% Great! 2 year(s) ago
  • Room

    4  / 5
    4 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
cys Leisure traveller 50-59 years old 100% Excellent hôtel personnel à notre attention 2 year(s) ago
  • Room

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    5  / 5
    5 / 5
Anonymous Leisure traveller 40-49 years old 84% Enjoyed our stay. 2 year(s) ago
  • Room

    4  / 5
    4 / 5

    All looked new and clean, plenty of storage.

  • Location

    5  / 5
    5 / 5

    Great location in the centre of Saint Malo

  • Cleanliness

    4  / 5
    4 / 5

    Everything was clean

  • Service

    4  / 5
    4 / 5

    Friendly staff

  • Breakfast

    4  / 5
    4 / 5

    Good choice

Anonymous Leisure traveller 40-49 years old 100% Mostly excellent. But the noise from the bar at the end of the road with men singing loudly went on till after 2am... that was a shame. 2 year(s) ago
  • Room

    5  / 5
    5 / 5

    Doors opening out to the wonderful old Town streets... beautiful. Room very clean and modern.

  • Location

    5  / 5
    5 / 5

    Perfect location to get to the ramparts and central for eateries too.

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    5  / 5
    5 / 5
Anonymous Leisure traveller 70-79 years old 100% Love Celt hotel in great location 2 year(s) ago
  • Room

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
Anonymous Leisure traveller 40-49 years old 90% Very nice 2 year(s) ago
  • Room

    3  / 5
    3 / 5

    Space between door and bed

  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
Rachael Leisure traveller 30-39 years old 92% Clean, affordable hotel in an excellent location 2 year(s) ago
  • Room

    4  / 5
    4 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    4  / 5
    4 / 5
Jane Holmes Leisure traveller 60-69 years old 100% Would definitely stay there again. Staff very helpful. Couldn't fault it. Great lift too. Thank you. 2 year(s) ago
  • Room

    5  / 5
    5 / 5

    Lovely, big, clean room.

  • Location

    5  / 5
    5 / 5

    Central location, but very quiet, fabulous, near everything

  • Cleanliness

    5  / 5
    5 / 5

    Lovely bedding, scrupulously clean.

  • Service

    5  / 5
    5 / 5
  • Breakfast

    5  / 5
    5 / 5

    Excellent choice of breads , cold meats, boil your own eggs, scrambled eggs, excellent coffee.

T Leisure traveller 0-9 years old 100% Comfortable room 2 year(s) ago
  • Room

    5  / 5
    5 / 5

    Very comfortable bed - clean - quiet - nice facilities

  • Location

    5  / 5
    5 / 5

    Close to ferry terminal

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5

    Friendly staff on check in and check out

Anonymous Leisure traveller 20-29 years old 96% Super week-end 2 year(s) ago
  • Room

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    4  / 5
    4 / 5
Anonymous Leisure traveller 0-9 years old 80% LITTLE SPACE IN THE ROOM 2 year(s) ago
  • Room

    4  / 5
    4 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    4  / 5
    4 / 5
  • Service

    4  / 5
    4 / 5
  • Breakfast

    3  / 5
    3 / 5
Anonymous Leisure traveller 20-29 years old 96% Lovely helpful staff 2 year(s) ago
  • Room

    5  / 5
    5 / 5

    Clean and compact

  • Location

    5  / 5
    5 / 5

    Central

  • Cleanliness

    5  / 5
    5 / 5

    Super clean

  • Service

    5  / 5
    5 / 5

    Really helpful when trying to park

  • Breakfast

    4  / 5
    4 / 5

    Not a lot of option but what was there was nice

Timmy Gray Leisure traveller 60-69 years old 100% A fantastic hotel in a fairly quiet location. One slight niggle but not that important no English speaking TV channels, it would be nice to have been able to catch up on the news. 2 year(s) ago
  • Room

    5  / 5
    5 / 5

    Clean,comfortable & modern facilities

  • Location

    5  / 5
    5 / 5

    In the city centre, as are most of the hotels

  • Cleanliness

    5  / 5
    5 / 5

    Very clean

  • Service

    5  / 5
    5 / 5

    Very welcoming and helpful at reception

  • Breakfast

    5  / 5
    5 / 5

    Plenty of choice, I loved the rhubarb jam!

Anonymous Leisure traveller 60-69 years old 60% Too busy when we tried to use it 2 year(s) ago
  • Room

    1  / 5
    1 / 5

    Stop ñoise pollution & make room bigger

  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    1  / 5
    1 / 5
Anonymous Leisure traveller 70-79 years old 68% Pleasant enough. However wouldntvstay at any hotel within the walls again. 2 year(s) ago
  • Room

    3  / 5
    3 / 5

    Bedroom was very tight . Big bed quite comfortable but maybe too big!

  • Location

    3  / 5
    3 / 5

    You can't as you are within the walls. GPS directions did not correspond with what was navigable . No parking for our van.

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    3  / 5
    3 / 5
  • Breakfast

    3  / 5
    3 / 5

    Very basic breakfast

Anonymous Leisure traveller 60-69 years old 96% Really enjoyed our stay here! 2 year(s) ago
  • Room

    5  / 5
    5 / 5

    Very comfortable beds and room size. Beautiful views!

  • Location

    5  / 5
    5 / 5

    Loved the views of the Golfe.

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5

    Reception staff very helpful.

  • Breakfast

    4  / 5
    4 / 5
Anonymous Leisure traveller 70-79 years old 96% My overall experience was very good. I especially liked the location and it was easy to pop back to the hotel with extra shopping. 2 year(s) ago
  • Room

    5  / 5
    5 / 5

    Clean and modern

  • Location

    5  / 5
    5 / 5

    Being in the centre of St Malo

  • Cleanliness

    4  / 5
    4 / 5

    My room and bathroom were very clean

  • Service

    5  / 5
    5 / 5

    Staff were approachable and helpful

  • Breakfast

    5  / 5
    5 / 5

    Buffet style breakfast with lots of choice. When items were running out they were quickly replaced

Andrew Simpson Leisure traveller 60-69 years old 96% Would stay here again 2 year(s) ago
  • Room

    4  / 5
    4 / 5

    Staff very helpful

  • Location

    5  / 5
    5 / 5

    Great to be in the old town, with parking

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    5  / 5
    5 / 5
Kim Jenkins Leisure traveller 60-69 years old 92% Excellent, 2nd stay in this hotel with Brittany Ferries. Room was a little small, but we were not in it for long periods, and the bathroom was a good size. 2 year(s) ago
  • Room

    4  / 5
    4 / 5

    Bright and modern

  • Location

    5  / 5
    5 / 5

    Central location

  • Cleanliness

    5  / 5
    5 / 5

    Very clean and fresh paint

  • Service

    5  / 5
    5 / 5

    Helpful team

  • Breakfast

    4  / 5
    4 / 5

    Good choice, but would have liked some gluten free bread.

Anonymous Leisure traveller 40-49 years old 72% Okay but generally uncomfortable 2 year(s) ago
  • Room

    2  / 5
    2 / 5

    This room needs ventilation. It was very uncomfortable and way too hot. The showers were nice though

  • Location

    5  / 5
    5 / 5
  • Cleanliness

    4  / 5
    4 / 5
  • Service

    4  / 5
    4 / 5

    Very helpful staff at front desk

  • Breakfast

    3  / 5
    3 / 5

    It seemed expensive.

Anonymous Leisure traveller 30-39 years old 92% Very pleasant hotel with clean and modern rooms and a delicious breakfast. Will happily stay again next time were in St Malo 2 year(s) ago
  • Room

    4  / 5
    4 / 5

    Lovely and clean with a big bathroom. Temperature was a touch warm though.

  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    4  / 5
    4 / 5
Nicolas Leisure traveller 40-49 years old 85% Perfect location. Small room but renovated with very nice and big bathroom. 2 year(s) ago
  • Room

    4  / 5
    4 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    4  / 5
    4 / 5
  • Service

    4  / 5
    4 / 5
Anonymous Leisure traveller 0-9 years old 88% excellent location and very friendly staff - nice rooms 2 year(s) ago
  • Room

    4  / 5
    4 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    3  / 5
    3 / 5
Jan Harlan Leisure traveller 80-89 years old 80% It is a lovely place in a good location - parking is a disaster! 2 year(s) ago
  • Room

    4  / 5
    4 / 5
  • Location

    4  / 5
    4 / 5
  • Cleanliness

    4  / 5
    4 / 5
  • Service

    4  / 5
    4 / 5
  • Breakfast

    4  / 5
    4 / 5
Elisabetta Leisure traveller 40-49 years old 92% very good 2 year(s) ago
  • Room

    4  / 5
    4 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    4  / 5
    4 / 5
  • Breakfast

    5  / 5
    5 / 5
Anonymous Leisure traveller 60-69 years old 80% Will return! 2 year(s) ago
  • Room

    4  / 5
    4 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    4  / 5
    4 / 5
  • Breakfast

    2  / 5
    2 / 5

    Scrambled eggs and fruit not replenished. Left empty.

Anonymous Leisure traveller 50-59 years old 95% Brilliant stay, great location, fantastic really helpful staff 2 year(s) ago
  • Room

    4  / 5
    4 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
Elisia Leisure traveller 40-49 years old 100% Amazing!! 2 year(s) ago
  • Room

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
Anonymous Leisure traveller 70-79 years old 92% Very comfortable for 3 night stay! 2 year(s) ago
  • Room

    5  / 5
    5 / 5

    Spacious, modern, very clean!

  • Location

    5  / 5
    5 / 5

    Close to everything!

  • Cleanliness

    5  / 5
    5 / 5

    Bathrooms

  • Service

    4  / 5
    4 / 5
  • Breakfast

    4  / 5
    4 / 5

    Great coffee, good variety

Anonymous Leisure traveller 20-29 years old 100% Was amazing! 2 year(s) ago
  • Room

    5  / 5
    5 / 5

    The bed was big, I liked it. The room was very comfortable and tidy.

  • Location

    5  / 5
    5 / 5

    Top location!

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
Will C Leisure traveller 40-49 years old 95% Super! 2 year(s) ago
  • Room

    4  / 5
    4 / 5

    Clean and tidy

  • Location

    5  / 5
    5 / 5

    Bang in the city heart

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5

    Nice to be able to lock bicycles securely at the back

Anonymous Leisure traveller 10-19 years old 80% ..... 2 year(s) ago
  • Room

    5  / 5
    5 / 5
  • Location

    4  / 5
    4 / 5
  • Cleanliness

    4  / 5
    4 / 5
  • Service

    4  / 5
    4 / 5
  • Breakfast

    3  / 5
    3 / 5
Carlo Leisure traveller 30-39 years old 40% We went around France for 10 days: Digione, Versailles, Cote Fleurie, Le Mont Saint Michelle, Saint Malo; same range of hotel, more or less 150 euro at night. This was absolutely the worst experience. 2 year(s) ago
  • Room

    2  / 5
    2 / 5

    Clean better the room before arrival; there were medicinals in the bin and the wardrobe had a terrible smell: we didn't use it, it was impossibile to stand.

  • Location

    4  / 5
    4 / 5
  • Cleanliness

    1  / 5
    1 / 5

    The wardrobe shouldn't smell of the previous customer's armpit.

  • Service

    1  / 5
    1 / 5

    One of the guy at the desk can't do the job; the waitress in the morning is by herself and for this reason she's obviously too anxious.

  • Breakfast

    2  / 5
    2 / 5

    The food and drink are ok but often there's the need to ask for something not available (croissant) or not working (coffee machine). Understaffed.

Nick Donaldson Leisure traveller 60-69 years old 80% Clean room, comfy bed, friendly staff and good location. 2 year(s) ago
  • Room

    4  / 5
    4 / 5
  • Location

    4  / 5
    4 / 5
  • Cleanliness

    4  / 5
    4 / 5
  • Service

    4  / 5
    4 / 5
Barbara Leisure traveller 50-59 years old 95% Hotel perfect, but very noisy at night from outside. 2 year(s) ago
  • Room

    4  / 5
    4 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
Anonymous Leisure traveller 60-69 years old 90% All ok but no air conditioning 2 year(s) ago
  • Room

    4  / 5
    4 / 5

    Cleanliness

  • Location

    5  / 5
    5 / 5

    Central

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    4  / 5
    4 / 5

    Easy check in

Anonymous Leisure traveller 40-49 years old 60% Terrible 2 year(s) ago
  • Room

    1  / 5
    1 / 5

    There is no airconditioning and temperatures were very high when we stayed, and were unable to sleep at all. Very bad expeirence and very expensive! You should not treat hotel guests in that manner.

  • Location

    4  / 5
    4 / 5
  • Cleanliness

    3  / 5
    3 / 5
  • Service

    4  / 5
    4 / 5
Anonymous Leisure traveller 40-49 years old 80% Just what we needed 2 year(s) ago
  • Room

    4  / 5
    4 / 5
  • Location

    4  / 5
    4 / 5
  • Cleanliness

    4  / 5
    4 / 5
  • Service

    4  / 5
    4 / 5
Anonymous Leisure traveller 40-49 years old 92% I spent a good time in the hotel. A nice room, friendly staff and a good atmosphere in the whole hotel. 2 year(s) ago
  • Room

    4  / 5
    4 / 5

    Everything was clean. Friendly atmosphere.

  • Location

    4  / 5
    4 / 5

    It is a nice part of Saint-Malo. The hotel is very near to tourist attractions.

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    5  / 5
    5 / 5
Anonymous Leisure traveller 50-59 years old 100% Very comfortable, professional, well organized. 2 year(s) ago
  • Room

    5  / 5
    5 / 5

    Clean, compact.

  • Location

    5  / 5
    5 / 5

    Right in center of town; close to parking.

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5

    Super helpful Front Desk Staff.

Anonymous Leisure traveller 0-9 years old 84% Nice hotel in a great location. Lovely apartment. 2 year(s) ago
  • Room

    4  / 5
    4 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    4  / 5
    4 / 5
  • Service

    4  / 5
    4 / 5
  • Breakfast

    4  / 5
    4 / 5
McGirr Leisure traveller 70-79 years old 100% We came to St Malo 10 years ago and this was the place we wanted to revisit. Everything exceeded our wishes and our dreams. The staff at Les Marins were very well trained, excellent communicators and ran a very professional service. I was especially interested in observing them deal with some demanding guests, they were so polite! Highly recommend this wonderful hotel 2 year(s) ago
  • Room

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5

    So easy to walk to everything including the port, the Tourism Office, Casino, and everything IntraMural

  • Cleanliness

    5  / 5
    5 / 5

    extremely efficient cleaning staff, very pleasant as well

  • Service

    5  / 5
    5 / 5
  • Breakfast

    5  / 5
    5 / 5

    fresh pastries, great variety of food on offer

Patty Robinson Leisure traveller 60-69 years old 96% It was delightful 2 year(s) ago
  • Room

    5  / 5
    5 / 5

    The location and room were perfect

  • Location

    5  / 5
    5 / 5

    It was very convenient

  • Cleanliness

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Breakfast

    4  / 5
    4 / 5
Blake Roberts Leisure traveller 60-69 years old 80% Very nice 2 year(s) ago
  • Room

    4  / 5
    4 / 5

    Clean, well appointed

  • Location

    4  / 5
    4 / 5

    Centre of town

  • Cleanliness

    4  / 5
    4 / 5
  • Service

    4  / 5
    4 / 5
  • Breakfast

    4  / 5
    4 / 5

    Wide variety of offerings

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