Customer reviews

The room was very small

The fruit was nog fresh

Great service from Soventha. His customer service and skills are excellent. He is an asset to your hotel. No request was too large for him.

Very comfortable and met all my requirements

Close to Gare Maritime and within the walls. Perfect!

Clean

Staff were helpful, but apart from check in I required no service

Employees were polite and helpful but it was the first time in my life where I found out from the information in the room that on my way out I'd have to do cleaning or I'd be charged more. This policy of the hotel is a first (and I travel the world for work and pleasure, never seen this before). Then I was told that with booking.com this was included, but this was nowhere mentioned in the flat itself. Also, while it was advertised as a place with parking, we were then told upon arrival that the parking is not for big cars- which should have been made clearer.

nice location, nice apartment and nice college

Très confortable

Intra-muros

More room, too small for two

Perfect location

Perfect cleanliness

Good

The room with a bathtub made me feel really happy!!!

Perfect location to visit anywhere in the city.

The staff was really friendly and nice.

Toilets were not clean

Excellent clean room with superb facilities

Great location in the heart of the old city

Friendly staff always ready to help with any enquiries

Perfect way to start the day

The staff was so helpful especially Diana. Our room was big and comfortable and the location was very central.

Very central location

Unfortunately we had a view of the car park and offices

Great central location

Well equipped and stylish

Perfect central location

Overall very clean

Front desk were extremely helpful

A few more choices and perhaps presentation could be better

Spacious and comfortable

Close to everything yet still quiet

Very clean

Very helpful staff

Breakfast was lovely

Very small corner room difficult to move around. Not what I expected for Super Delux that we had booked

Perfectly central

Location of the hotel is fantastic. The guys at the front desk were welcoming and helped us with some good recommendations about the city.

room with bathtub and not shower, a solution was found the next day

hotel in center but not luxory hotel

Was a bit pricey

Clean and suited our needs

Near to marina where our friends were staying on their boat. Central to town and ferry terminal

Desk staff excellent

We enjoyed our room which was very nice, spacious, with many windows. We would have loved to have a minibar in the room and some amenities in the bathroom. The mattress was a bit hard but it’s just for us.

Very central location

The room was very clean

Right in the middle of the Old Town

Nice bright and airy

Nice room - only quibble is that the lights were a bit hard to understand!

Great, central location.

V helpful staff.

The rooms were a bit small and narrow.

Clean and comfortable. Able to open the windows

Fabulous. Right in the heart of the walled town.

Very good

The deal were helpful with all queries and requests.

Room is on the small side but we spent most of our time out and about exploring so wasn’t a deal breaker. Also, very modern and decorated very nicely. Love you can actually open a window and let fresh in.

Excellent location, everything at your doorstep.

Can’t fault the cleanliness.

Staff were friendly and helpful.

Bed being pushed together wasn’t v comfortable as a double

Brilliant location

Hair in sink

V nice girl check in - check out less great

Wonderful location in the center of the beautiful old city, walking distance for everything.

Staff very helpful, especially since I speak very little French. Their excellent English was quite a relief,

Selections were OK but the price was excessive when all I wanted was coffe and croissant. I would advise light breakfast eaters to try any of the many cafes nearby.

Clean clutter free and everything you needed

Excellent location in the center of everything but soooo quiet

Immaculate

Staff were welcoming and accomodating with information

Premium room was great size. Everything was clean. Bathroom was big, clean. Great shower.

Perfect location within the walls of Saint Malo. Very easy to pop back to room during walking around Saint Malo

Everything was clean - felt very comfortable and didn’t feel as though I needed to wipe everything myself

A larger bed would be even better. A coffee machine rather than soluble coffee would be appreciated

soundproofing is excellent, very nice shower

Tous tres gentille

Lovely room clean and perfect

Perfect location in the heart of St malo

Very clean

Excellent

Room a bit small, lit double not big enough

belle chambre

du bruit tres tard le soir on pense meme a une altercation au bar a coté de l hotel tres mal dormie

tres propre

God seng, rent og fint bad. Rolig.

Put 3, since this was a worktrip with pick-up 6 in the morning, so I did not check.

Room, hallway and reception looked clean

Did not really try. But smiling receptionist, who reccomended me som resturants nearby.

Nice decoration. Good bed. Good space. Curtains are really blackouts.

Not required

The "pain complet" is not to a French standard. Slices of bread like Harrys one. I ate the baguette that was lovely

It will be nice if they had more products gluten and lactose free

Superior twin. Bit in the small side. No gap between beds . Very large bathroom though

Intramuros . Quiet.

Nice welcoming reception . Good info and directions for restaurants.

A little nosey, that's all

Great choice..

Superb room, very clean and tidy

Could not wish for a better location, excellent

Very clean throughout

Lovely staff

Great food, freshly made

Very clean room and bathroom - excellent welcome.

The reception were welcoming and very helpful. Great front of house! Milk in room was out of date.:-(

We would have appreciated coffee and tea in the room (we did ask reception and they gave us some coffee but we had no milk)

Very. Lean and comfortable ( just small)

Wonderful … close to everything yet it felt like we were in a Parisian neighbourhood

Very friendly and helpful staff

It was a good stay. The reception team were very good. The room was a strange shape and nowhere to put suitcases.

Very central and within St Malo walls

Lovely clean room

Very friendly reception staff

Clean, stylish and well-equipped - but lacking cutlery

Would be good if there will be a refrigerator in the room

Good location in the heart of the city

The hotel was clean

I think you should have more choices in breakfast, more vegetables, alternative milk etc.

A functional and tidy room that could have had a few more little comforts like extra coffee pods and soft touches.

Room very small and no air conditioning

Everything was perfect.

Everything was perfect.

Everything was perfect.

comfortable, easy to find, easy access to restaurants and beach

Nice funiture and bath

In the heart od the city

Cleaning

Ultra clean and very rated fully decorated.

Location fantastic near the parking and all bars and restaurants.

10/10

Lovely service off the receptionist. Very helpful.

Very good variety of continental food.

Bathroom - great size with plenty of shelves. Top class fittings.

Centre of Intra Muros but quiet as well insulated from sound

Very clean.

Lovely staff, helpful and friendly.

Good value, lots of choice and someone on hand if you needed anything.

Great staff, great apartment, but make sure you don't rent the top floor if you have a lot of luggage as there is no elevator.

amazing spot

clean

easy to access

Lots of dust under bedside tables

Help with luggage would be nice. We had to go up and down the stairs 3 times...

Loved the spacious room and it was nice and quiet for sleeping.

Easy walk to the township and Parking on site was wonderful

We felt very welcome Thankyou

The separate dining room set up for us. The fresh boiled eggs and freshly baked pasteries!

Close to great restaurants, shopping, and other activities.

The staff members I interacted with were fantastic! Everyone I spoke to was very polite, professional and helpful.

Good selection of breakfast foods and pleasant dining area.

Nice large room

Reception service was poor. Asked us to pay again, when room was prepaid and also same fir breakfast

Good clean room. Small but perfectly adequate for our needs. Good WiFi. Shower access rather difficult because of installation, (door opens inwards, and there is very little room to get in and close it again. Last year's room didn't have this problem.)

Easy access to shops restaurants and beaches.

Excellent, except for coffee. Coffee somewhat spoilt the breakfast. Went elsewhere for coffee the second morning.

Small room. No confortable to do anything except sleep and very hot and no fan or aire condition

The hotel are in a excepcional place

Ok

Good. Reception and cleaners

More variety of food should be good. Fruit missing some small packs of mermelada,

So clean and a fantastic bathroom

Central but quiet

Friendly and helpful.

Happy friendly and efficient

Good, no cooked food. A little pricey.

Extremely small, uncomfortable beds, not air conditioning!!!

Very central in the beautiful old city.

The room wasn't 100% ckean.

Very helpful staff.

Very basic.

Clean and newly refurbed

Central in walled city

Perfectly clean

Staff very attentive

Good value

Great hotel in centre of old city and nice staff

Easy to walk to from the port and in the center of St Malo

Beautifully clean room. Good size shower and good water pressure. Very helpful staff

So sparkling clean

Very clean and had all the essentials needed. Very nice ambiance and unfussy. Very comfortable. Some milk in the room would have been nice though.

Easy access to everything and very close to parking.

Everything was clean and bright.

Nothing was too much trouble and friendly staff.

Lots of variety and presented well. Lovely fresh food.

Comfortable bed good shower

Central

The staff were welcoming and helpful

reception staff were lovely

Clean. Neat and made up well.

Being inside the town walls.

Nicely decorated. Good size.Appreciated the tea/coffee facility Very clean

So close to all the restaurants and shops.Short walk to ferry to Dinard and bus station to various other places

It was spotless

All the staff were so helpful and kind .The gesture of some chocolates on the bed for my birthday was really appreciated.

There was all that you needed. Nice to have some hot food (scrambled eggs) too

Clean tidy and good size.

Very central

Clean and warm

Wifi was very poor. Tried to work from the room and it was impossible.

High floor - modern furnishings

Very clean, everything you need

Right in the heart of Intro Muros

Room was spotless

Very friendly staff, excellent breakfast.

All looked new and clean, plenty of storage.

Great location in the centre of Saint Malo

Everything was clean

Friendly staff

Good choice

Doors opening out to the wonderful old Town streets... beautiful. Room very clean and modern.

Perfect location to get to the ramparts and central for eateries too.

Space between door and bed

Lovely, big, clean room.

Central location, but very quiet, fabulous, near everything

Lovely bedding, scrupulously clean.

Excellent choice of breads , cold meats, boil your own eggs, scrambled eggs, excellent coffee.

Very comfortable bed - clean - quiet - nice facilities

Close to ferry terminal

Friendly staff on check in and check out