Customer reviews

It will be nice if they had more products gluten and lactose free

Superior twin. Bit in the small side. No gap between beds . Very large bathroom though

Intramuros . Quiet.

Nice welcoming reception . Good info and directions for restaurants.

A little nosey, that's all

Great choice..

Superb room, very clean and tidy

Could not wish for a better location, excellent

Very clean throughout

Lovely staff

Great food, freshly made

Very clean room and bathroom - excellent welcome.

The reception were welcoming and very helpful. Great front of house! Milk in room was out of date.:-(

We would have appreciated coffee and tea in the room (we did ask reception and they gave us some coffee but we had no milk)

Very. Lean and comfortable ( just small)

Wonderful … close to everything yet it felt like we were in a Parisian neighbourhood

Very friendly and helpful staff

It was a good stay. The reception team were very good. The room was a strange shape and nowhere to put suitcases.

Very central and within St Malo walls

Lovely clean room

Very friendly reception staff

Clean, stylish and well-equipped - but lacking cutlery

Would be good if there will be a refrigerator in the room

Good location in the heart of the city

The hotel was clean

I think you should have more choices in breakfast, more vegetables, alternative milk etc.

A functional and tidy room that could have had a few more little comforts like extra coffee pods and soft touches.

Room very small and no air conditioning

Everything was perfect.

Everything was perfect.

Everything was perfect.

comfortable, easy to find, easy access to restaurants and beach

Nice funiture and bath

In the heart od the city

Cleaning

Ultra clean and very rated fully decorated.

Location fantastic near the parking and all bars and restaurants.

10/10

Lovely service off the receptionist. Very helpful.

Very good variety of continental food.

Bathroom - great size with plenty of shelves. Top class fittings.

Centre of Intra Muros but quiet as well insulated from sound

Very clean.

Lovely staff, helpful and friendly.

Good value, lots of choice and someone on hand if you needed anything.

Great staff, great apartment, but make sure you don't rent the top floor if you have a lot of luggage as there is no elevator.

amazing spot

clean

easy to access

Lots of dust under bedside tables

Help with luggage would be nice. We had to go up and down the stairs 3 times...

Loved the spacious room and it was nice and quiet for sleeping.

Easy walk to the township and Parking on site was wonderful

We felt very welcome Thankyou

The separate dining room set up for us. The fresh boiled eggs and freshly baked pasteries!

Close to great restaurants, shopping, and other activities.

The staff members I interacted with were fantastic! Everyone I spoke to was very polite, professional and helpful.

Good selection of breakfast foods and pleasant dining area.

Nice large room

Reception service was poor. Asked us to pay again, when room was prepaid and also same fir breakfast

Good clean room. Small but perfectly adequate for our needs. Good WiFi. Shower access rather difficult because of installation, (door opens inwards, and there is very little room to get in and close it again. Last year's room didn't have this problem.)

Easy access to shops restaurants and beaches.

Excellent, except for coffee. Coffee somewhat spoilt the breakfast. Went elsewhere for coffee the second morning.

Small room. No confortable to do anything except sleep and very hot and no fan or aire condition

The hotel are in a excepcional place

Ok

Good. Reception and cleaners

More variety of food should be good. Fruit missing some small packs of mermelada,

So clean and a fantastic bathroom

Central but quiet

Friendly and helpful.

Happy friendly and efficient

Good, no cooked food. A little pricey.

Extremely small, uncomfortable beds, not air conditioning!!!

Very central in the beautiful old city.

The room wasn't 100% ckean.

Very helpful staff.

Very basic.

Clean and newly refurbed

Central in walled city

Perfectly clean

Staff very attentive

Good value

Great hotel in centre of old city and nice staff

Easy to walk to from the port and in the center of St Malo

Beautifully clean room. Good size shower and good water pressure. Very helpful staff

So sparkling clean

Very clean and had all the essentials needed. Very nice ambiance and unfussy. Very comfortable. Some milk in the room would have been nice though.

Easy access to everything and very close to parking.

Everything was clean and bright.

Nothing was too much trouble and friendly staff.

Lots of variety and presented well. Lovely fresh food.

Comfortable bed good shower

Central

The staff were welcoming and helpful

reception staff were lovely

Clean. Neat and made up well.

Being inside the town walls.

Nicely decorated. Good size.Appreciated the tea/coffee facility Very clean

So close to all the restaurants and shops.Short walk to ferry to Dinard and bus station to various other places

It was spotless

All the staff were so helpful and kind .The gesture of some chocolates on the bed for my birthday was really appreciated.

There was all that you needed. Nice to have some hot food (scrambled eggs) too

Clean tidy and good size.

Very central

Clean and warm

Wifi was very poor. Tried to work from the room and it was impossible.

High floor - modern furnishings

Very clean, everything you need

Right in the heart of Intro Muros

Room was spotless

Very friendly staff, excellent breakfast.

All looked new and clean, plenty of storage.

Great location in the centre of Saint Malo

Everything was clean

Friendly staff

Good choice

Doors opening out to the wonderful old Town streets... beautiful. Room very clean and modern.

Perfect location to get to the ramparts and central for eateries too.

Space between door and bed

Lovely, big, clean room.

Central location, but very quiet, fabulous, near everything

Lovely bedding, scrupulously clean.

Excellent choice of breads , cold meats, boil your own eggs, scrambled eggs, excellent coffee.

Very comfortable bed - clean - quiet - nice facilities

Close to ferry terminal

Friendly staff on check in and check out

Clean and compact

Central

Super clean

Really helpful when trying to park

Not a lot of option but what was there was nice

Clean,comfortable & modern facilities

In the city centre, as are most of the hotels

Very clean

Very welcoming and helpful at reception

Plenty of choice, I loved the rhubarb jam!

Stop ñoise pollution & make room bigger

Bedroom was very tight . Big bed quite comfortable but maybe too big!

You can't as you are within the walls. GPS directions did not correspond with what was navigable . No parking for our van.

Very basic breakfast

Very comfortable beds and room size. Beautiful views!

Loved the views of the Golfe.

Reception staff very helpful.

Clean and modern

Being in the centre of St Malo

My room and bathroom were very clean

Staff were approachable and helpful

Buffet style breakfast with lots of choice. When items were running out they were quickly replaced

Staff very helpful

Great to be in the old town, with parking

Bright and modern

Central location

Very clean and fresh paint

Helpful team

Good choice, but would have liked some gluten free bread.

This room needs ventilation. It was very uncomfortable and way too hot. The showers were nice though

Very helpful staff at front desk

It seemed expensive.

Lovely and clean with a big bathroom. Temperature was a touch warm though.

Scrambled eggs and fruit not replenished. Left empty.

Spacious, modern, very clean!

Close to everything!

Bathrooms

Great coffee, good variety

The bed was big, I liked it. The room was very comfortable and tidy.

Top location!

Clean and tidy

Bang in the city heart

Nice to be able to lock bicycles securely at the back

Clean better the room before arrival; there were medicinals in the bin and the wardrobe had a terrible smell: we didn't use it, it was impossibile to stand.

The wardrobe shouldn't smell of the previous customer's armpit.

One of the guy at the desk can't do the job; the waitress in the morning is by herself and for this reason she's obviously too anxious.

The food and drink are ok but often there's the need to ask for something not available (croissant) or not working (coffee machine). Understaffed.

Cleanliness

Central

Easy check in

There is no airconditioning and temperatures were very high when we stayed, and were unable to sleep at all. Very bad expeirence and very expensive! You should not treat hotel guests in that manner.

Everything was clean. Friendly atmosphere.

It is a nice part of Saint-Malo. The hotel is very near to tourist attractions.

Clean, compact.

Right in center of town; close to parking.

Super helpful Front Desk Staff.

So easy to walk to everything including the port, the Tourism Office, Casino, and everything IntraMural

extremely efficient cleaning staff, very pleasant as well

fresh pastries, great variety of food on offer

The location and room were perfect

It was very convenient

Clean, well appointed

Centre of town

Wide variety of offerings

Small, compact, nicely decorated and confortable.

Perfect location to explore the walled city and beyond!

Clean, as it should be.

Great cordial staff

New bathroom. Great staff. Lovely seagull came to window for bread every night.

The decoration and soft furnishings

Right in the centre

Very clean

A very clean and comfortable room, only point was could do with 2 armchairs, 1 for each occupant

Good central location for the town and all the facilities

Room was spotless

Very helpful staff answered all questions

Very good selection with helpful waitress

Very clean and functional. The shower was very good. Quiet

Room was nice and bed comfortable but very noisy. Could hear constant banging from restaurant

Hairs in toilet and on bed

Spacious, contemporary and clean.

Right in the old town, loved it.

Check in was great and they couldn't have been more helpful.

Choice, taste and location.

The view and it was peaceful.

Clean, roomy, quiet, very comfortable bed.

Just minutes away from everything in the lovely old city center.

Spotlessly clean!

Friendly, helpful staff.

Everything! Nice variety and choices of breakfast items.

Clean and comfortable

Very convenient location

Very clean

Great service all the staff very attentive

Loved the crepes and croissants

Small but modern with a nice bathroom and comfy bed

Great location in the walled city

Very clean

Staff was friendly and answered all questions

Small but Clean, windows x3, comfortable bed, bathroom well-designed with shelf space, good shower, etc.

The room was comfortable and clean.

Great location in the historic area.

The front desk staff members were excellent. They gave good advice and helped arrange taxis.

We liked that eggs were served one day (although not the other).

the space

next to everything

everything you needed

wifi

Comfortable beds excellent bathroom But room a little small for 3 adult beds

Very central once we found Grnde Rue. We entered Intro Munro’s by the wrong gate. A map with the booking would be helpful.

All staff most polite and very helpful

Even provided us with personal large tray breakfast when were the only guests in the hotel.

Very comfortable and well equipped, with a modern, functional bathroom

Excellent location in Saint-Malo intra muros, everything at a short walking distance

I found the hotel overall very clean, the room also spotless

The staff was very kind and spoke English (as my French needs lots of improvement...)

Lovely breakfast, served with high quality local produce, in a nice, relaxed environment

Only downside was the sizer (too small) and no place to put a large suitcase

Lovely location

No complaints

The personal in the reception spoke poorly english and did not seem happy to take questions or help, with the exception of the night staff (the gentleman with tattoos, which I unfortunately do not recall the name) which had very good English understanding and an amazing willingness to help.

It should have more sliced fresh fruit and perhaps some oats option

Despite quite a compact room, there was everything we needed.

Located right in the Centre of St Malo within easy access to the shops, restaurants and walks.

All public areas of the hotel were clean and the room was fresh and newly decorated.

We were welcomed on arrival.

Good choice of cold buffet and scrambled eggs.

No hot food!

Very comfortable bed

Comfortable and clean, good shower

In the heart of the intermuros

Pleasant helpful staff

Clean, neat and quiet

Central

The room was great but the location of the room was not. I was on the second floor with a street window,but there was a pub right beside it that was open until 3am. It was frustrating because I was there for work. Never got to sleep until after 3am and was up by 7am. I was tired every day. The room itself was great.

Perfect location for being in the heart of the walled village.

Very clean rooms and eating areas.

House keeping was very nice. Breakfast was always restalked with a variety of options and front desk was very helpful.

It had local French food.

Great location.

There was no mirror in the bedroom. We were told that the battery in the safe needed replacing, but no one came to do this.

Good size, clean, modern and stylish

Central

Very clean

Polite staff

Full length mirror. Larger towels. Extra pillows without request.

Very central.